ホテル丸福京都東山 HOTEL MARUFUKU Kyoto Higashiyama・FAQs

RESERVATION

FAQs

About luggage

QMay I leave luggage at the hotel?
AWe can help you to keep your luggage even before or after your stay.
However, we decline to keep things which are expensive or broken.
QCould you help me to send luggage by delivery service?
AWe are happy to help you but we only accept luggage which would be paid by cash on delivery.
Please confirm this in advance.

Car park

QIs there any car park at the hotel?
AWe are so sorry that we don't have any car park at the hotel.
Please use coin parking lots which are close to our hotel when you arrive.
We will give you a map of coin parking lot.
Besides, we have a slightly space in front of hotel. You can park your car there in a short period of time.
Please feel free to ask front desk staffs to keep luggage and give you map of coin parking lots anytime.

Other contact

QWhat should I do if I can't arrive on schedule time?
APlease inform us in advance if you can't arrive before 23:00.
QIs there any smoking rooms?
ASmoking is not allowed inside our hotel. Please use smoking area next to the entrance.
HOTEL MARUFUKU Kyoto Higashiyama

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